Smart Working
Agile Working / Remote Working
Smart Working (agile working) is an organizational model that allows employees to work from any location, combining office days and remote days, with flexible hours and evaluation based on results instead of presence.
How it works #
The typical model is 80/20: 80% remote, 20% in person. Office days are for workshops, project reviews, and team building — not for warming chairs. The company provides equipment for the home workstation (monitor, ergonomic chair, headset) and a connectivity allowance.
What it’s for #
In IT consulting, smart working eliminates commuting costs (up to 90 hours/month for a Roman consultant), reduces real estate costs (from 50 fixed workstations to 15 hot desks), and restores hours of real productivity. A consultant who starts working at 7:45 fresh and focused produces more than one who arrives at 9:30 stressed from traffic.
Why it matters #
Smart working is not a perk — it is an organizational model that requires clear KPIs, mutual trust, and adequate communication tools. Companies that adopt it as a “concession” instead of a “strategy” lose its benefits. Those that reject it due to presenteeism pay an invisible cost in lost productivity and fleeing talent.